Shipping - Australian Collection
How much does shipping cost?
For items from the Australian Collection, shipping within Australia is charged at a flat rate of 6.50 USD.
For items from the Australian Collection, international shipping is calculated at checkout (starts at 12 USD). International orders are sent with DHL Global Mail.
How long will my order take to arrive?
When you place an order from our Australian Collection, our items are custom-made especially for you. This means not only that our products are unique, but also that they may take a little longer to get to you.
Please calculate 8-15 business days from the time you place your order for your Australian Collection items be delivered to most metro areas in Australia.
Please calculate 8-20 business days from the time you place your order for your Australian Collection items be delivered to non-metro areas in Australia
International orders may take longer (2-4 weeks for New Zealand, USA, UK and 2-8 weeks for the rest of the world). Please contact us if you have any questions.
How will my order be sent?
Our Australian Collection items are all sent via Australia Post with tracked shipping within Australia.
For international parcels, items from our Australian Collection are sent with DHL Global Mail (tracked).
Do you offer faster shipping options?
Because we currently custom-make all our orders, we simply don’t have the possibility of offering same-day or overnight shipping options. However, we are always updating and improving what we offer, so please make sure to sign up for our newsletter to find out when we start offering faster shipping options.
If you’ve run out of time and are looking for a gift that will be delivered fast, why not take a look at our gift cards.
Can I order other items from your website (not part of the Australian Collection)?
Yes of course! All our items ship to Australia. However, please bear in mind that shipping costs may be higher and shipping times significantly longer.
Please note that the customer is responsible for any duties or taxes that may apply!